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Practical thinking for teams who need their tools to work as hard as they do.

We write about the operational challenges we build for every day. Compliance, property management, road freight, public sector procurement, and what it takes to build software that actually fits the work. No filler.

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UK hosted vs UK resident: the data residency questions that actually matter
A UK data centre is not the same commitment as UK data residency. A vendor can run UK infrastructure and still be reachable under the US CLOUD Act if the company itself is US-owned. This guide covers the four questions worth asking any compliance SaaS vendor about where data is processed, who can reach it, and what happens during failover — including the answers for us.
How to write a software procurement brief that gets useful responses
Most procurement briefs filter out the suppliers best placed to help and attract the ones best placed to write proposals. This guide covers the seven things every software brief must include, what to leave out, and why stating the budget is not a negotiating weakness.
What public sector organisations can ask an SME supplier during due diligence
The questions that actually distinguish a capable, accountable small supplier from one that will be difficult to hold to account — covering legal standing, Cyber Essentials, GDPR, delivery credibility, and post-launch support. With a practical verification checklist.
Tiri.Tese achieves Cyber Essentials certification
What the five technical controls cover, what it confirms about how we protect client data, and how to verify our certificate independently — without taking our word for it. Certificate reference verifiable at iasme.co.uk.
Tiri.Tese achieves Good Business Charter accreditation
The GBC is the UK's benchmark for responsible business. We set out what the ten components require — from Real Living Wage to prompt payment to ethical sourcing — and what our accreditation means in practice for the organisations we work with.
What the Procurement Act 2023 means for SME software suppliers
The Procurement Act 2023 represents the most significant overhaul of UK public procurement law in a generation. For SME software suppliers, it creates genuine new opportunity. This guide walks through the mandated SME spend targets, how the new dynamic markets mechanism works, and what procurement officers are now required to consider when evaluating smaller suppliers.
How public sector procurement officers evaluate SME digital suppliers
What does a procurement officer actually look for when shortlisting SME software suppliers? We break down the evaluation criteria used in practice — from Cyber Essentials and GDPR evidence through to pricing transparency and post-contract accountability.
E-signature in regulated industries: what the law actually requires
Not all e-signatures carry equal legal weight. We look at what the UK Electronic Communications Act 2000 and eIDAS-equivalent UK rules require for different document types, and where simple signature pads are sufficient versus when you need qualified electronic signatures.
Why compliance software is so hard to use, and what good design actually looks like in a regulated environment
Compliance tools have a usability problem. They are built by people who understand the regulation but not the person doing the job. We apply all ten of Nielsen's heuristics to real compliance interface decisions — and show what changes when you take them seriously.

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